Print Resources
Books - Various titles on “business” subjects are available. Specific Subject headings and keywords will narrow the search for titles to the particular area of interest. (i.e. business customer service)
Periodicals – The library subscribes to a number of periodicals (journals, magazines) that cover various business topics. See the Periodical Holding Manual (gold manual) located in the reference area.
Electronic Databases
Business and Company Resource Center - Comprehensive periodical and reference resource for business, management and investment topics, with Newsletters ASAP and Predicast’s PROMT databases. Articles from academic and general business, industry & management periodicals, newsletters, newspapers and newswires (4000+ indexed titles; 2900+ full-text). Investment and broker research reports, Company & association directory listings from a number of sources, additional content from reference sources covering industries, company histories, associations, brands, market share, and more.
Infotrac’s General Business File ASAP- Contains information on companies, markets and industries. FULL-TEXT articles from business and trade journals, newspapers and company directory profiles available. Updated daily.
Internet Sites
American Customer Satisfaction Index – http://www.theacsi.org
The American Customer Satisfaction Index (ACSI) is a national economic indicator of customer satisfaction with the quality of goods and services available to household consumers in the United States.
American Productivity Quality Center – www.apqc.org/portal/apqc/site?path=root
Offers an extensive list of free resources including case studies, presentations, articles, white papers, etc. Also provides a free monthly newsletter.
More Resources
The Research link from the library’s web page provides resources such as an APA citation guide, web site evaluation guide, and statistical information. You will also find specific course resource pages and subject guides.
A good source for writing help is The Owl at Purdue, Purdue University’s Writing Center. This site walks you through the complete writing process.
Please remember that the LRC faculty and staff are here to assist you with your information needs. Feel free to contact us by clicking the “Contact Us” link at the top of any library page and choosing the contact method you wish. You may also call the reference desk directly at 574-6096.
