Business Practices / Cultural Etiquette Resources 
 
When studying business practices around the world there are many things that should be considered.  For a quick sampling of some things one might look for, view the online presentation (powerpoint) of "Doing Business around the World". 

When searching for resources, in print or online format, remember to use keywords like: business and culture, business etiquette, business practices, business, business taboos and / or the name of the particular culture or country you are researching.  The following is just a small sample of the resources available on this topic.

Books

International Business Etiquette. …… Three books in this series covering three areas: Latin America, Asia & the Pacific Rim, and Europe.  Each book has full chapters on individual countries.  by Ann Marie Sabath.           HF5389.3A78 S23 1999 --  HF5389.3.E85 S23 1999 --  HF5389.3.L3 S22 2000  (These titles are available in print and electronic format).

Passport Series – Pocket Guides to Business, Customs, and Etiquette;
Individual pocket guides on various countries are available. Each guide includes areas like Dress & Appearance, Women in Business, Business Meetings, Time, etc.  Use keywords Business etiquette and your country’s or culture’s name (i.e. Business Etiquette and China) to search for a particular guide.

Culture Shock – A Guide to Customs and Etiquette – Individual books on various cultures are available in this series of books.   Each book has a chapter titled Doing Business in…..(name of country). Use keywords etiquette and your country’s or culture’s name ( i.e. etiquette and Philippines) to search for specific books.

 Reference Titles (In Library Use Only)

CultureGrams REF GT150 .C85 2001 - 2-volume set.
Provides up-to-date information on the world’s cultures.  Each country has a section on Greetings, Gestures, and Visiting in addition to other interesting things about the particular cultures.

World Trade Almanac – Economic, Marketing, Trade, Cultural, Legal & Travel Surveys for the World’s Top 100 Countries.  -    REF HF1371 .W67 1996-1997 
Each culture / country entrée includes a Cultural Cautions listing of DO’s, DON’TS, CUSTOMS, OBSERVATIONS, etc.

Worldmark Encyclopedia of Cultures and Daily Life    REF GN 333 .W67 2001 – This source is organized by ethnic groups. 

Electronic Books (netLibrary )  ***

The International Business Etiquette series offers full chapters on individual countries within the specified area.  General topics like weather, travel, etc are covered in addition to topics like Business Attire, Greetings & Introductions, Gift Giving Etiquette, etc. 

International Business Etiquette, Latin America: What You Need to Know to Conduct Business Abroad With Charm and Savvy – By Sabath, Ann Marie. 

International Business Etiquette. Asia & the Pacific Rim : What You Need to Know to Conduct Business Abroad With Charm and Savvy – By Sabath, Ann Marie.  

International Business Etiquette. Europe: What You Need to Know to Conduct Business Abroad With Charm and Savvy – by Sabath, Ann Marie.

The Global Etiquette Guide to Africa and the Middle East : Everything You Need to Know for Business and Travel Success – by Foster, Dean Allen.

For additional electronic books use the keywords “etiquette” and your country or culture’s name, or simply type in “business etiquette” or "business customs" as a subject.

Internet Sites 

CIA World Fact Book – Very thorough overview of individual countries.

More Resources

The Research link from the library’s web page provides resources such as an MLA and APA citation guide, web site evaluation guide, and statistical information.  You will also find specific course resource pages and subject guides.