TTC has partnered with DDI to offer interpersonal skills to improve productivity and communication both at home and work. The courses are interactive and video-based to enhance skill-building exercises. Improve your ability to communicate effectively, thus improving relationships.
Courses are listed in recommended order:
Interaction Skills for Success
This course presents the core skills for building positive working relationships that enhance business performance. Learn the 10 basic beliefs of successful organizations, the importance of meeting others' personal and practical needs, and the DDI Interaction Guidelines for successful interactions. Books included
XPPO 531-502
7/8
T
9 a.m.-noon
$95
M
Communicating and Listening
This course provides a framework for effective communication by teaching the elements required for successful interactions. Learn to use performance tools to help communicate more effectively. Topics include active listening, nonverbal signals and the process of sending and receiving messages. Prerequisite: Interaction Skills for Success. Books included
XPPO 532-502
7/15
T
9 a.m.-noon
$95
M
Working through Conflict
Improve your ability to handle conflict by learning a step-by-step process. Using skills taught in Interaction Skills for Success, learn to use key principles and interaction guidelines in conflict situations. Prerequisite: Interaction Skills for Success. Books included
XPPO 533-502
7/22
T
9 a.m.-noon
$95
M
Working as a Team
For a team to achieve its goals, its members must do more than just carry their own weight. They must involve, support and share information with their teammates. This course teaches employees the personal, interpersonal and organizational advantages of working together, whether in teams or work groups. Book included
