Contact your instructor or email webcthelp@tridenttech.edu If you email WebCT Help, please include: Your first and last name  The last 4 digits of your social security number The course(s) in which you are enrolled (for example, ENG 101 W01) The statement "Please reset my password." WebCT Help will respond to your message during normal working hours only—generally, Monday - Friday, 8 am to 5 pm, except for holidays.